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Entourage Email Setup
Note: Always replace @yourdomain.com or .yourdomain.com with the domain name at the end of your email address in the instructions below.
  • On the Tools menu, click Accounts.
  • Click the Mail tab, and then click New. If the Account Setup Assistant appears, click Configure account manually.
  • Select POP3 and click Next.
  • On the Account type pop-up menu, click POP, IMAP, or Hotmail/MSN, depending on the type of account you have.
  • Click OK.
  • In the following picture, the numbered boxes indicate where you need to enter your account settings in the Edit Account dialog box. Read on for descriptions of the boxes and hints for determining your settings.
  • Account name
  • Any name for the account that you want. This name appears only in Entourage — if you have more than one mail account, it can help you distinguish one account from another.
  • Name
  • The name that you want to appear in messages you send from the account. Recipients of your messages can use the name to distinguish your messages from those that they receive from other people. Depending on your preference, it might be your full name, your first name only, your initials, or whatever name you want to be known by.
  • E-mail address
  • The address that people should use when sending messages to you. This is the Internet address of the mailbox that stores your messages. It consists of three parts: a name that uniquely identifies your mailbox, an at (@) symbol, and the domain name of your mail server, for example, "someone@example.com".
  • Account ID
  • The name that Entourage should provide when connecting to the mail server — a computer on the Internet that stores e-mail messages — to receive your messages. This name uniquely identifies you and your mailbox. Your Account ID is your full email address.
  • POP server or IMAP server (depending on your account type)
  • The Internet address of the mail server that Entourage should connect to when receiving your messages. In this box type mail.yourdomain.com.
  • Password
  • The password that Entourage should provide when connecting to the mail server to receive your messages. Passwords are frequently case-sensitive — for example, if your password is mypassword and you type MYPASSWORD, you won't be able to receive your messages. In Entourage, you can either enter your password each time you receive messages or you can save your password so that you do not have to enter it each time. Other common terms for password are: mailbox password; mail pass; and logon password.
  • SMTP server
  • The Internet address of the mail server that Entourage should connect to when sending your messages. Like a POP or IMAP server, this address might consist of only letters, letters and numbers, or only numbers, and it typically includes three or four parts that are separated by periods (.). In this box type mail.yourdomain.com.
  • After you enter the preceding information, the basic settings that you need to send and receive messages from the account are complete. In addition to these basic settings, you can also enter advanced security settings as well as customize how you want to send, receive, and manage your messages. In most cases, you don't need these additional settings to send and receive messages successfully. To learn about these additional settings, search for account options in Entourage Help.
Click here for a list of our customer support numbers.